| AHI COMPETENCY CATEGORIES WITH DETAILED COMPETENCIES
 
Systems Maintenance and Support Competencies
 Skills
 
KnowledgeMaintenance Skills, Applications Software Adaptive (System-Specific)End-User Support FrameworkFault Identification SkillsHardware and OS Adaptive Maintenance Skills (System-Specific)System Upgrade Timing and Value Assessment, Method for the Determination of OptimalTechnology Currency Maintenance Framework 
Upgrade Process, Knowledge of SpecificMaintenance and Support Requirements of Specific Middleware, Knowledge ofOptimal Upgrade Timing and Value, Knowledge of |