|  | System/Applications Expert (EXP): 
 
 Expert in specific applications (e.g., the HIS, a departmental system), in a specific software tool or set of such (e.g., a database package, a data warehouse package), in a specific area (e.g., security, database management, data warehousing), or related to a specific technology (e.g., networks, integration technology).Importance of each challenge and experience level in this macro-role: Click on the challenge to explore micro-roles that are associated with that challenge. 
| Challenge | Importance of the Challenge | Experience Types and Levels Required |  | Collaboration | Medium   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Understanding of the Nature of the Health System and Current Issues, and Identification of Desired Outputs | Medium   | Course Project |  | Formulation of IT/IM Components of the Strategic Plan | Low   | Course Project |  | IT/IM Strategic Business Planning, IT/IM Strategic Market Planning | Low   | Class Assignment |  | IT/IM Needs Analysis | Medium   | Course Project |  | Determination of the Organization's IT/IM Situation (IT/IM Audit) | Medium   | Course Project |  | Definition and Implementation of Organizational Approach to IT/IM, IT/IM Organizational Structure/Culture, and IS Department Structure/Culture | Medium   | Course Project |  | Determination of the State of the Industry, Analysis of the Competition, and Identification of Viable Vendors and Solutions | Medium   | Course Project |  | IT/IM Technology Assessment | High   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Evaluation, Adoption, and Implementation of Standards | Medium   | Group Discussion/Case Study Analysis |  | IT/IM-Related Policy Development | Medium   | Class Assignment |  | Development of the Justification For and the Value of Systems | Medium   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Obtaining Consensus on Solutions, Budget, Plan | Low   | Group Discussion/Case Study Analysis |  | Procurement of Solutions (Products and Services) | Medium   | Group Discussion/Case Study Analysis |  | Re-engineering of Work and Information Management Processes | Low   | Group Discussion/Case Study Analysis |  | Implementation of Solutions | Medium   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Planning and Day-to-Day Management of IT/IM Resources | Medium   | Group Discussion/Case Study Analysis |  | Management of Other's (e.g., Population, System) Data (Quality Audits, Combining Data, Transmission, etc.) | Medium   | Group Discussion/Case Study Analysis |  | Integration of Multiple Systems | High   | Group Discussion/Case Study Analysis |  | Maintenance and Support of Solutions | Medium   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Evaluation of Solution Outcomes | Medium   | Course Project |  | Management of Change (Acting as Change Agent) | Low   | Class Assignment |  | User, Customer, Inter-Departmental and Public Liaison, Relations, Communications, and Publication | Medium   | Group Discussion/Case Study Analysis |  | Continuing Education | Medium   | Group Discussion/Case Study Analysis |  | System and Methods Customization and Ad Hoc Development | High   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | Utilization of Technology (Personal Productivity, Specific Tools) | High   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  | General Day-to-Day Issues | Medium   | Field Experience/Practicum Addressing the Challenge in a Team Participant Role |  |