NIHI - McMaster CE Microcredential Course Weekly. Tuesdays, October 7 - December 9, 2025 12:00 - 1:30 PM ET No Session on November 11, 2025 Sessions are Live. Online. Interactive Recordings are available for missed sessions. Instructor Candace Gibson, PhD, CHIM, Professor Emerita, Western University, London, Canada; Professor, College of Medicine, Central Michigan University, Mt. Pleasant, MI; NIHI Instructor

Many think that great leaders are born not made. And we have many examples of leaders who were in the right place at the right time - to lead a country, a government, a company to success. But day-to-day, many "ordinary" men and women often in a managerial or executive leadership position, need to lead their employees, colleagues, and collaborators daily and provide vision, inspiration, and leadership to accomplish the goals and objectives of their departments, units, or organizations.

Are there concrete lessons that can be learned and then applied by those who find themselves in positions of authority or leadership over others? Can leadership be taught, nurtured, and developed? In today’s complex environment in healthcare and cross-disciplinary teams, can we work together to accomplish our missions and tasks – individuals assuming leadership roles when and where appropriate?

The course investigates the nature of leadership, considers what makes a good leader, and investigates the skills needed in leadership, including effective communication, handling conflict, building high-performing collaborative teams, decision-making, and setting and achieving a vision and goals.

After completing the course, you will be awarded a NIHI - McMaster CE microcredential in Leadership In Health Care: Learning to Lead. A micro-credential is issued in a digital format, provides details of acquired competencies, and is shareable and transportable.

Course Outline

• ​Session 1 - Introduction & Leadership Basics
   
• ​Session 2 - Leadership Basics - Part Two
   
• Session 3 - Collaboration and Team Building / Team Work
   
• Session 4 - Communication – Communicate effectively within and outside the organization
   
• Session 5 - Communication – Dealing with conflict; difficult conversations
   
• Session 6 - Leading the Self
   
• Session 7 - Leading in a Crisis
   
• Session 8 - The Socially Responsible Organization
   
• Session 9 - Leadership in Practice & The Leader’s Bookshelf

Learning Objectives

• Gain a general understanding of theories of leadership and various leadership styles; understand what skills, competencies, and values define a good leader.
• Understand different communication styles and apply effective communication skills across different media.
• Understand different conflict management styles and apply tools and techniques to effectively handle conflict and difficult conversations.
• Describe the characteristics of a high-performing team and the Teams of Leaders approach to team building and collaborating. Use that matrix to build an HPLT
• And More!

Competencies Achieved

• Delineate the current leading theories of leadership and leadership qualities
• Develop and deliver a successful communications strategy
• Provide effective feedback to colleagues/subordinates comfortably
• Understand their conflict management style, recognize the advantages and disadvantages of their approach, and act on improving their approach
• Demonstrate the steps in building a high-performing team and participate in one through the various exercises and simulations given in the course.
• Work ethically and apply principles of accountability in daily life.
• Incorporate mental health breaks / mindfulness throughout your work day / week. 

Intended Audience:

• Managers or leaders in healthcare organizations, in health education or health research teams
• Health care professionals and allied health professionals; public health professionals
• Anyone who aspires to a leadership position in their organization

Registration Fees

	Early Bird Fee Ends August 15, 2025. 11:59 PM ET	Regular Fee Begins August 16, 2025. 12:00 AM ET
Individual Rate	$799	$899
Group of Five	$3 695	$4 195
Group of Ten	$6 545	$7 545

REGISTER HERE

All fees are subject to HST. HST#R857676894
Payment can be made by VISA, MC or AMEX.

Cancellation and Refund Policy

• Cancellations made within 3 business days of the initial registration are eligible for a full refund.
• Cancellations made after 3 business days of the initial registration AND before 15 business days of the course start date are eligible for a 50% refund only.
• Cancellations made within 15 business days of the course start date are NON-REFUNDABLE.
• NIHI reserves the right to reschedule or cancel sessions.

Course Access

Registrants will receive detailed instructions about accessing the online session(s) via e-mail 1-2 days prior to each session. Anyone registering within 2 days of the session will receive the message shortly after the registration is received. Due to widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact NIHI if you do not receive login instructions before the start of the session.

It is the responsibility of the registrant to ensure access to WebEx using the VOIP option.

Each registrant must register and participate individually on their computer. The online sessions are to be accessed and viewed only by the person who registered and paid for the online material.

All sessions are recorded and posted to an online portal for access later.