NIHI uses Webex to host the live sessions. A meeting link will be sent out 1–2 days prior to the start of the course. The link is the same for each session and will also be sent prior to each session. You can join through a browser or download the Webex app. It is recommended you sign in 10 minutes prior to the session to test microphone and speaker. It is also recommended you wear a headset for the best audio and speaking experience.

Please email the course coordinator that you will be absent. All live sessions are recorded. An email with a link to the recording will be sent to each participant within a business day. Participants who miss will also be responsible for completing the session questionnaire and returning it to confirm their learning of the session content.

A link to the session recording portal will be sent to each participant. No password is required. The link is the same for each session recording and is emailed out the evening of the session.

Homework submission is done through email to the course coordinator.

The post session materials will be sent out within a business day to all participants.

There will be Q&A time during each session. You can ask directly through the mic or use the chat feature.

Please email the course Webex technical host with any technical issues needing resolution. It is recommended that participants arrive early to each session to test out their connection.

The final deadline for the completion for all course requirements is 2 weeks after the course finish date.

It takes approximately 4–6 weeks for the microcredential to be issued out to all participants who met the course requirements. McMaster University Continuing Education uses BCdiploma technology to issue certified credentials. Please check your email and/or spam folder for the notice.

All participants will have 2 weeks access to course materials after the course is completed. If a participant requires access for a longer period, please send a request and accommodations can be made.