NIHI - McMaster CE Microcredential Course Weekly. Wednesday. April 16 - June 11, 2025 12:00 - 1:00 PM ET Sessions are Live. Online. Interactive Recordings are available for missed sessions. Instructors: Jennifer Krul, MLIS, BEd, BA. Senior Consultant, Melora Design; Contract Faculty, User Experience Design, Wilfrid Laurier University Tricia Barfoot, PhD, MASc, BMath, P.Eng. Senior Consultant, Deetken Insight; Professor, Process Quality Engineering, Conestoga College

Change Leadership offers a concise yet comprehensive overview of strategies for effectively leading organizational change within the healthcare sector. This course emphasizes the importance of vision and strategy, a focus on people, and clear communication in leading effective and meaningful change. Key topics include planning and implementing change, measuring progress and success, overcoming barriers, and fostering a culture that embraces change. Relevant examples from healthcare are explored, such as changes for integrating artificial intelligence tools and modernizing healthcare workforce practices. Change Leadership provides an ideal opportunity to develop skills in guiding people, teams, and organizations through transitions while respecting their needs and fostering a culture that values and adapts to change.

After completing the course, you will be awarded a NIHI - McMaster CE microcredential in Leadership In Health Care: Change Leadership. A microcredential is issued in a digital format, provides details of acquired competencies, and is shareable and transportable.

Course Outline

• ​Session 1 - Course overview and introduction to change leadership
   
• ​Session 2 - Models and frameworks
   
• Session 3 - Vision and strategy
   
• Session 4 - People
   
• Session 5 - Communication
   
• Session 6 - Planning and implementation
   
• Session 7 - Measuring progress and success
   
• Session 8 - Overcoming barriers to success
   
• Session 9 - Culture

Learning Objectives

• Understand foundational concepts of change leadership and recognize the importance of change leadership in healthcare, especially in the modern digital era.
• Recognize how a clear vision and strategy for change can inform effective implementation and enhance patient care, operational efficiency, and innovation.
• Explore the human element of change leadership and approaches to mobilize, engage, and motivate people throughout a change journey in a healthcare setting.
• Identify and discuss effective communication strategies to guide people through change in healthcare settings.
• Understand change implementation approaches and how to create an implementation plan that aligns with organizational goals.
• And More!

Competencies Achieved

• Knowledge of foundational concepts of change leadership and the significance of change leadership in healthcare, especially in the modern digital era.
• Recognition of the importance of a clear vision and strategy to inform effective change and enhance patient care, operational efficiency, and innovation.
• Awareness of the human element in change leadership and approaches to mobilize, engage, and motivate people throughout a change journey.
• Recognition of attributes of resilient and adaptable organizations and awareness of strategies for fostering a culture that is open to change and innovation.
• Awareness of effective communication strategies to guide people through change in healthcare settings.
• Knowledge of change implementation approaches and how to create an implementation plan that aligns with organizational goals.
• Awareness of effective strategies for measuring progress and success related to a change initiative and using data to inform decision-making and solution iteration.
• Recognition of potential barriers to change in healthcare settings and knowledge of approaches to manage resistance and lead through complications.

Intended Audience:

• Managers or leaders in healthcare organizations, in health education, or health research teams who want to learn more about change leadership in the healthcare industry
• Healthcare professionals, allied health professionals, and public health professionals
• Anyone who aspires to a leadership position in their organization or is leading change in their organization

Registration Fees

	Early Bird Fee Ends February 28, 2025. 11:59 PM ET	Regular Fee Begins March 1, 2025. 12:00 AM ET
Individual Rate	$699	$799
Group of Five	$3 165	$3 665
Group of Ten	$5 695	$6 695

REGISTER HERE

All fees are subject to HST. HST#R857676894
Payment can be made by VISA, MC or AMEX.

Cancellation and Refund Policy

• Cancellations made within 3 business days of the initial registration are eligible for a full refund.
• Cancellations made after 3 business days of the initial registration AND before 15 business days of the course start date are eligible for a 50% refund only.
• Cancellations made within 15 business days of the course start date are NON-REFUNDABLE.
• NIHI reserves the right to reschedule or cancel sessions.

Course Access

Registrants will receive detailed instructions about accessing the online session(s) via e-mail 1-2 days prior to each session. Anyone registering within 2 days of the session will receive the message shortly after the registration is received. Due to widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact NIHI if you do not receive login instructions before the start of the session.

It is the responsibility of the registrant to ensure access to WebEx using the VOIP option.

Each registrant must register and participate individually on their computer. The online sessions are to be accessed and viewed only by the person who registered and paid for the online material.

All sessions are recorded and posted to an online portal for access later.